Effective Date: July 31, 2026
Water Damage Specialists, Inc. (“Water Damage Specialists of Utah,” “we,” “us,” or “our”) operates the website wdsofutah.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. We are a Utah restoration and plumbing company, and we keep this simple: we collect the information we need to respond to you and run our business, and we do not sell your personal information.
Information We Collect
Information You Provide Directly
When you fill out a contact or service request form, call us, text us, or email us, we may collect:
- Your name
- Phone number
- Email address
- Your property address or service location
- The type of service you’re asking about and any details you include in your message
- Insurance information, if you choose to share it as part of a claim-related job
Information Collected Automatically
Like most websites, we and our service providers may automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages visited, and how you arrived at our site. This is collected through cookies and similar technologies, primarily for analytics and to keep the website working properly.
Third-Party Embeds
Our website includes embedded content from third parties, such as Google Maps (to show our location) and review displays. These third parties may collect data about your visit according to their own privacy policies. Google’s practices are described in the Google Privacy Policy.
How We Use Your Information
- To respond to your service requests, questions, and emergencies
- To schedule, perform, and follow up on restoration and plumbing work
- To communicate with you about your project, including by phone, text message, and email where you have agreed to it
- To work with your insurance carrier on covered losses, at your direction
- To improve our website and services
- To comply with legal, licensing, and insurance requirements
Text Messages and Phone Calls (TCPA Consent)
If you provide your phone number and consent through one of our forms, you agree to receive calls and text messages from Water Damage Specialists of Utah about your service request, scheduling, and related communications. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or get help by replying HELP. Consent to receive texts is not a condition of purchasing any service — you can always just call us at (385) 484-0777.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and SMS opt-in consent are not sold, rented, or shared with any third party for their marketing use.
We do not sell your personal information. We share it only in these limited situations:
- Service providers: companies that help us operate — such as website hosting, scheduling, communications, and payment processing — under obligations to protect your information
- Insurance carriers and adjusters: when you ask us to work with your insurer on a claim
- Subcontractors and suppliers: when needed to complete your project
- Legal requirements: if required by law, court order, or to protect our legal rights, safety, or property
- Business transfers: if our business is sold or merged, customer information may transfer as part of that transaction
Cookies and Analytics
We may use cookies and analytics tools to understand how visitors use our site. Most browsers let you block or delete cookies through your settings. Blocking cookies may affect how some parts of the site work, but you can always reach us by phone regardless.
Data Retention
We keep personal information as long as needed to provide services, maintain business and job records, meet insurance and licensing requirements, and comply with applicable law. Records related to completed restoration work may be retained for several years consistent with industry and legal standards.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or transmission method is 100% secure, so we cannot guarantee absolute security, but we work to protect the information you share with us.
Your Choices and Rights
- You may request access to, correction of, or deletion of the personal information we hold about you, subject to records we’re required to keep.
- You may opt out of text messages at any time by replying STOP.
- You may ask us not to contact you for anything beyond an active job.
To make any of these requests, contact us using the information below. Depending on where you live, you may have additional rights under applicable state privacy laws.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Links to Other Websites
Our site may link to third-party websites, such as review platforms and the Better Business Bureau. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date. Continued use of the website after changes means you accept the updated policy.
Contact Us
Water Damage Specialists, Inc.
257 E State St Ste 5
Lehi, UT 84043
Phone: (385) 484-0777
Email: in**@*******ah.com